Shipping & Returns

We do our best to process and ship your RAMLA as fast as we can, usually 1- 5 Business days for local delivery. If your order is placed before 9 am, next day delivery in Cairo may be applied. During holidays, this can be slightly extended.

If you place your order during the weekend or on a hold, we’ll start processing your order on the following business day. You should receive a shipping confirmation email as soon as your oder ships out. If you do not receive confirmation e-mail, please email us on


We are happy to accept any exchange of any unworn item within 2 days, once you have received the item. For exchange please email us and we will provide you with an address to ship the item to. Items received outside of this period many not be accepted.

Item should be returned in the original condition, unworn or used in anyway, with its tag and packaging.


We only offer return, if you have received a product with a manufacturing fault.

However, every product we send out is initially quality controlled.

Please email us with your order name and number to get started on your return. We will provide you with a return  address to include in your package that contains your oder information . Original shipping duties, taxes and customer fees are not refundable. We will only reimburse the cost of the merchandise.

We reserve the right to deny refund of any of the items if they do not meet the requirements.



We care about you !